Terms of service
Welcome to Sokat ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website [yourstore.com] and any purchases made through it. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
1. About Us
Sokat is a lifestyle store, based in India. For any questions, contact us at Sokat8009@gmail.com
2. Eligibility
You must be at least 18 years old, or have the consent of a parent/guardian, to place an order on our website. By using our site, you confirm that the information you provide is accurate and that you have the legal capacity to enter into a binding contract.
3. Products & Pricing
- All products are subject to availability. We reserve the right to discontinue any product at any time.
- Prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice. Price changes will not affect orders already confirmed.
- Product images are for representation purposes. Actual color/texture may vary slightly due to photography lighting or screen settings.
4. Orders & Payment
- All orders on this site are prepaid — full payment is required at checkout to confirm your order.
- We use third-party payment gateways (Razorpay/Cashfree) to process payments securely. We do not store your card or banking details.
- We reserve the right to refuse or cancel any order at our discretion — for example, in cases of suspected fraud, pricing errors, or stock unavailability. If this happens after payment, you'll receive a full refund.
5. Shipping & Delivery
- Estimated delivery timelines are mentioned on our [Shipping Policy] page and are approximate, not guaranteed.
- We are not liable for delays caused by courier partners, weather, regional restrictions, or events beyond our reasonable control.
- Risk of loss and title for products pass to you upon delivery to the courier partner, though we will assist in resolving any lost-in-transit issues per our Shipping Policy.
6. Returns, Refunds & Cancellations
All returns, refunds, and cancellations are governed by our [Return & Refund Policy], which forms part of these Terms.
7. User Conduct
When using our website, you agree not to:
- Provide false or misleading information
- Use the site for any unlawful purpose
- Attempt to interfere with the site's security or functionality
- Misuse our return/refund process (e.g., false damage claims)
We reserve the right to suspend or refuse service to anyone who violates these Terms.
8. Intellectual Property
All content on this website — including logos, product descriptions, images, and design — is owned by or licensed to [Your Brand Name] and may not be copied, reproduced, or used without our written permission.
9. Limitation of Liability
To the maximum extent permitted by law, [Your Brand Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of data, loss of profits, or product misuse. Our total liability for any claim shall not exceed the amount paid for the relevant order.
10. Product Use & Safety
Products sold on this website are intended for general household use as described. We are not responsible for damage or injury resulting from improper installation, misuse, or use contrary to the provided instructions (e.g., exceeding stated weight limits, applying adhesive to unsuitable surfaces).
11. Third-Party Links & Services
Our site may use third-party services (payment gateways, analytics, courier tracking). We are not responsible for the practices or content of these third-party services, which are governed by their own terms and privacy policies.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes acceptance of the revised Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
14. Contact Us
For any questions about these Terms, reach out to: 📧 Email: Sokat8009@gmail.com